TrueAna Pro billing and license management is handled securely by Freemius, our payments and licensing partner. Here's what to know about how it works.
Freemius is a licensing and payments platform used by thousands of WordPress plugins, including TrueAna. It handles secure checkout, license key generation, and subscription billing on our behalf, so your payment details never pass through our own servers.
Yes — Freemius is PCI-DSS compliant and processes payments the same way major payment processors do. TrueAna never sees or stores your full card number at any point.
Major credit and debit cards, along with PayPal depending on your region. Available methods are shown directly at checkout.
Yes, subscriptions renew automatically at the end of each billing period unless you cancel beforehand. You'll get an email reminder ahead of each renewal.
Freemius automatically retries a few times over several days and emails you if action is needed. Your license stays active during this retry window.
Displayed prices may not include VAT or local sales tax — Freemius calculates and adds any applicable tax at checkout, itemized separately on your invoice.
All invoices are downloadable anytime from your Freemius account portal, and a copy is emailed automatically after every payment.
Emailed immediately after purchase, and always available by logging into your Freemius customer portal.
In WordPress admin under TrueAna Settings, paste your license key and click Activate. You can activate on multiple sites up to your plan's site limit.
Yes — deactivate on the old site from its plugin settings (or remotely via your account portal), then activate on the new site.
You'll be prompted to deactivate the license on an existing site to free a slot, or upgrade to a plan with a higher limit.
Yes, anytime, from your account portal — Freemius automatically prorates the difference so you're only charged or credited for remaining time.
Cancel anytime from your account portal with no fee. You keep Pro access until the end of your current billing period.
Yes — our 5-site and 20-site bundle plans are built for this, and licenses can be reassigned between client sites as needed.
Pro features deactivate — your historical GA4 data, dashboards, and settings remain in place. Reactivating later restores full access with nothing lost.
Reach out to support with details about your organization — discretionary discounts are evaluated case by case.
Other analytics plugins charge extra for every integration. TrueAna Pro includes everything in one plan — use whatever you need, whenever you need it.
Lock in the launch discount on your first year of Pro — once 1,000 spots are claimed, this offer is gone for good.